Privacy Policy

At Gulbahar, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, book an appointment, or communicate with us.

Information We Collect

When you use our website or services, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Appointment information
• Size, measurements, or customization details you voluntarily provide
• Communications you send to us
• Website usage and device information, such as IP address, browser type, and pages visited
• Marketing preferences

Payment information may be processed securely by our third-party payment providers. Gulbahar does not necessarily store your complete credit or debit card details.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Manage appointments and customer requests
• Communicate with you regarding your purchases
• Provide customer service
• Process custom or made-to-order requests
• Improve our website, products, and customer experience
• Prevent fraud and maintain website security
• Send promotional emails or marketing communications where you have provided consent or where otherwise permitted by law
• Meet our legal, tax, accounting, and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including website hosting providers, payment processors, shipping and delivery companies, analytics providers, marketing platforms, and other service providers.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

Cookies & Website Technologies

Our website may use cookies and similar technologies to operate essential website features, remember preferences, understand website activity, improve performance, and support analytics or advertising.

Depending on your browser and applicable law, you may be able to manage or disable certain cookies through your browser or website cookie settings.

Marketing Communications

If you subscribe to our marketing communications, we may send you information about new collections, launches, events, promotions, and other Gulbahar updates.

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy applicable legal, accounting, tax, and business requirements.

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights relating to your personal information, including requesting access to or correction of certain personal information held by us.

You may also withdraw consent to certain uses of your information, subject to legal or contractual restrictions.

To make a privacy-related request, please contact us using the information below.

Third-Party Services & Links

Our website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own privacy policies, and Gulbahar is not responsible for the privacy practices of independent third parties.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate authorization where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

By using our website, you acknowledge that you have read and understood this Privacy Policy.